How To Order and Shipping Information

How To Order


All items can be purchased with the secure shopping cart.  The cart supports secure online credit card payments with Visa, MasterCard, Discover and American Express, PayPal, Applepay, and more.  (You do not need a Paypal account to purchase through Paypal.)

All sales will be confirmed by email within twenty-four to forty-eight hours, please email me  if you do not receive a confirmation or if you have any questions.


Shipping

Orders shipped within the United States are shipped by UPS Ground, or by the United States Postal Service. Items wil take approximately 5 to 10 days to arrive, excluding weather delays.

I automatically insure items over $100.00 in value, that are shipped through the Postal Service.  

You can view shipping costs in the shopping cart before checkout.


Satisfaction And Return Policy

I want you to be happy with your purchase, if you are not satisfied, simply return it within 7 days of receipt for a refund, less shipping. Refund will be issued when the item has been returned. All items must be unused and returned with the necessary packing materials to prevent possible breakage. (Buyer will be responsible for any return postage and any packing charges.) 

Items shipped by UPS: If any item is damaged by UPS please contact me immediately, your UPS driver must verify and inspect damages before I can issue a refund or credit.


How It is Shipped:
All Pottery is wrapped in paper, bubble-wrapped and double boxed with cushioning for safety. All boxes and packing paper can be recycled.  Bubblewrap is considered a soft plastic and can be recycled at any major chain grocery store that has a recycling program, or your local recycling center.